Technology Consulting


OverviewIT StrategyProgramme DeliveryApp DevelopmentQA / TestingReducing IT costIT Managed ServicesInfrastructure ServicesCTO as a ServiceMobileBlockchainArtifical Intelligence

Technology innovation is accelerating at an unprecedented pace. In order to compete businesses need a data driven technology infrastructure that supports and drives their business strategy.

ACS specialise in delivering expert business, technology and data solutions. With a track record of delivering some of the most complex technology change on a global scale, our technology consulting team helps organisations of all sizes to realize the potential from information technology. We focus on practical and appropriate IT change, delivering quick wins and a positive Return on Investment (ROI) that maximise client value.

IT Strategy Review and Development

We offer structured audit and review, benchmarking and development of your organisation’s IT delivery strategy. This can cover process, methodology, tools, design, analysis, development, test and support capabilities to optimise:

  • IT change planning and portfolio management functions
  • Portfolio/project/transition office
  • IT demand (and growth) management and business and IT vendor alignment
  • Enterprise/department/vertical strategy for IT delivery
  • Shared services units for horizontal consolidation of procurement, technology, infrastructure, location and vendors
  • End-to-end programme/project sourcing and managing technical talent – analysis, design, development, test, release, production change, support transition, service management and delivery capabilities, specifically with deep banking/financial services solutions and tools expertise
  • Off-shoring i.e. out-sourcing and re-insourcing

We have deep experience in setting up, troubleshooting and optimising design authority, subject matter functional experts, development-test-production change capability and transition planning for mergers, divestments or process re-engineering. We are experts in providing business as usual support teams to review, identify and develop potential areas where business and IT vendor re-alignment, IT organisation transformation, shared services units, out-sourcing, off-shoring or re-insourcing may help improve efficiencies.

We can help you optimise efficiency (agility, spend, quality), create sustainable access to a scalable talent pool and harness supplier-driven-innovation. This focus will give you the ability to deliver more ‘bang-for-your-buck’, reduce business ‘noise’ about or poor or expensive IT delivery and scale at more cost-effective locations, without compromising quality or timeliness of delivery.

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Steve Miles

Steve Miles 150x150 (1)
Partner
Technology and Big Data

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Software Implementation & Programme Delivery

Our IT implementation approach is all about delivering business and IT outcomes whilst minimising risk and maximising the organisational fit of your business and IT implementations, for a minimum appropriate investment.

We work with our clients to guarantee the successful delivery of both their business and IT programmes, regardless of the complexity or size involved. We have the passion to deliver your scope within your time, quality and budget constraints.

Investment in quality assurance is minimal, budgeted and measurable, and technology change works in partnership with the business to support organisational change. Our offshore development and testing capabilities in India have enviable track records of delivering large scale technology implementations at reduced cost.
Our core expertise covers the full software development lifecycle from both business and technology perspectives.

  • Business analysis / requirements
  • Business architecture / Target Operating Model
  • Application / data / infrastructure architecture
  • System / functional specifications
  • Vendor / Package selection and implementation
  • Application maintenance
  • Application development
  • Application management
  • Migration and re-engineering
  • Systems integration

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Steve Miles

Steve Miles 150x150 (1)
Partner
Technology and Big Data

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  • Programme Management
  • Programme Governance
We are able to provide you with expert portfolio / programme / project management support and training in all realms of programme management. Our consultants are all qualified MSP practitioners with a minimum of 10 years programme management experience in Risk, Finance or Treasury disciplines.

ACS programme management capability:

Our expertise includes business case preparation, benefits identification / quantification / realisation, KPI definition and tracking. Programme success is achieved by measurable outcomes, KPI’s for which are completely aligned to our granular capability models.

Our capability includes programme and project planning, RAID management, change control, cost control and version control. We can help you establish and implement a common set of PMO processes, templates and reusable components that will save you time by allowing quick programme / project start-up and progression, all with less effort than is customary. We can also develop the methodologies already used by your organisation and help you adopt recommendations from previous lessons learned

Organisations invest heavily into getting technology, team and delivery strategy right, but often assume that board membership, independent audit and quality assurance, portfolio/programme strategy and its implementation, verification/validation of status reporting and governance (legal, costs, fees, control and tracking) would automatically fall into place. This is often not the case and leaves organisations vulnerable to actions of parochial programme/project stakeholders who may not pro-actively acknowledge problems, ask for help or change strategy. The result is spiralling budgets and schedule delays.

We offer a range of services that help identify and mitigate sub-optimal practices to help pro-actively resolve strategic risks and issues at portfolio and programme governance levels.

  • Design authority (application, data, infrastructure architecture)
  • Blueprints
  • Standardisation
  • Post implementation review and best practices evangelisation
  • Vendor governance
  • Contracts, agreements and negotiations

Application Development

We are committed to providing our clients with the best applications and solutions tailored to their individual needs, regardless of industry sector. We take on front to back responsibility for the complete application development life cycle including requirement gathering, requirement analysis, design, data architecture, implementation, testing, integration and post-production support function. Our approach involves collaboration through partnership, providing an iterative development process and deploying agile methodologies to ensure successful delivery.

Our capabilities include:

  • Bespoke Application Development
  • Modernization of Legacy Platforms
  • Application Migration
  • Enterprise Application Integration
  • Web and Mobile Application Development
  • Application Maintenance and Support
  • Application Enhancement and Change Management

Our technical expertise includes:

  • Oracle
  • ETL (Informatica, Talend etc.)
  • OFSAA
  • Java, .Net, Javascript
  • Middleware
  • Big Data (Hadoop, MapReduce, Hive, HBase etc.)
  • Analytics – OBIEE, Cognos, Business Objects etc.
  • HTML5/JQuery
  • Sencha

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Rohit Arora

Rohit Arora
MD India, Global IT Delivery

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QA / Testing

Based on solid testing best practice, ACS understand what is required to manage and support testing and how to improve the overall test capability and test controls within a test function. Our expertise is outlined below:

Test types:

  • Proof of concept testing
  • Unit /link /component testing
  • System testing
  • System integration testing
  • User acceptance
  • Operational acceptance testing – including performance, failover and disaster recovery testing
  • Regression testing

Test capability:

  • Test strategy: definition, stakeholder buy-in and formal sign-off
  • Test planning: for each test phase including preparation, execution and completion stages
  • Test framework: organisation and resourcing
  • Test life-Cycle: all phases and cycles – preparation, completion and execution
  • Test methodology : V model
  • Test best practice: test techniques, procedures and processes

Test Controls

  • Test environment management, configuration and maintenance
  • Test tools selection, setup, training and usage (quality centre test management tool, QuickTest Pro and Load-Runner)
  • Test data management: definition, creation and maintenance (including version control)
  • Test schedules: definition of the schedule for each test phase and the planned execution of each test cycle

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Scott Lowe

Scott Lowe
Partner QA and Testing

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  • Data Anonymisation
Global data confidentiality mandates across multiple industries are stating that sensitive client information must be anonymised in all development and test environments. These mandates are generally aligned to various directives (e.g. GLBA, Sarbox etc.) on the usage and protection of client data. As a result, data anonymisation of client sensitive information is now fast becoming a key area in test strategy and planning.

We are now working with various large scale transformation programmes to successfully establish their data anonymisation solutions. These anonymisation solutions require sophisticated testing to ensure that the solution is fully scalable, achieves strong performance, fully repeatable and ensure referential integrity of data.

Our testing practice has the specialist and sophisticated knowledge in the testing of data anonymisation solutions for databases and datafeeds on all platforms including: Oracle, Sybase and SQL.

Reducing IT cost

Our offshore delivery centre has an enviable track record of delivery providing our clients with significant cost efficiencies for implementing, upgrading and integrating multiple technologies and software solutions.

This delivery centre is revered by some of the world’s largest and complex organisations but is available for IT change projects in businesses of all sizes.

Using the ACS Global SmartSource model we build bespoke delivery teams for each project that utilise the appropriate capabilities, domain skills and location of resources to maximise value and accelerate delivery.

A typical project could follow the following resource diagram.

Offshoring

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Graham Burchell

Graham-Burchell

Group Managing Director

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  • Offshore Development Centre
Our offshore delivery centre (ODC) is located in Gurgaon, India and provides our clients with an offshore development and testing capability for either their technology change programmes or as a managed service.

Our ODC is accredited with full ISO 27001 and ISO 27002 compliance. The facilities have 100% redundancy on data, voice and power. We have strict security, access control (passcode and fingerprint) and auditing measures in place to ensure that client data and privacy is protected with confidence.

We provide the dedicated space, hardware, software, communication resources, technical analysts and delivery managers with the requisite skills and experience to ensure development projects are completed on time. Our offshore technical team co-ordinate with a small team of onshore management and SME’s who manage client requirements, design and solutioning tasks. Our development process can follow either structured, RAD or Agile approaches as appropriate.

Other key features include:

  • Dedicated leased port data line, with multiple back-up ADSL connections.
  • Complete power-backup on premises.
  • 3-tier security for LPL protection (legal, physical and logical).
  • In-house testing and staging servers to support high quality deliverables.
  • Robust network security, web filtering, remote session auditing.
  • 24x7x365 operations capability.

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Rohit Arora

Rohit Arora
MD India, Global IT Delivery

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IT Managed Services

ACS managed services offer you the ability to outsource your responsibilities for everyday design, development and quality assurance activities as a strategic method for improving operations and cutting expenses.

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Our range of services can also include outsourcing production support and cloud hosting as necessary.

 

Being an independent provider we develop technology partnerships ensuring that we deliver the best possible service for our customers.

 

Our managed services are sclaeable and flexible, designed to meet customer needs and keep pace with change.

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Graham Burchell

Graham-Burchell

Group Managing Director

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Infrastructure Services

We offer a wide variety of infrastructure services to clients, providing them with access to a robust, secure and scalable facility. The solutions provided are based on best standards & practices ensuring full ISO 27001 and ISO 27002 compliance.

Our infrastructure services include:

  • Data Center Services
  • Cloud Computing
  • Efficiency
  • Security
  • Scalability

We strive to help clients cut down their expensive supporting infrastructure overheads. ACS will take end-to-end responsibility in providing a value-added service based on each individual client need:

Our infrastructure support services include:

  • Availability of Operating System as Virtual Machines on our hosted Servers
  • Installation of Servers; Web, Application, File Servers etc.
  • Installation of Database Server (e.g. Oracle, SQL Server etc).
  • Creation of multiple environment instances to support key functions within a project lifecycle; Development, System Testing, and UAT etc.
  • Perform systems health checks, initial & continuous capacity analysis, demand forecasting & planning, performance optimization etc.

Our solutions enable our clients to focus on their business whilst we take care of their applications and data hosting needs.

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Rohit Arora

Rohit Arora
MD India, Global IT Delivery

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CTO as a Service

IT leadership skills are critical to business survival and accelerated growth. Growing businesses without a full time CTO, still need to identify how to:

  • use technology solutions to contribute to business strategy and growth
  • implement new solutions or integrate current technologies
  • gain insights from data and management information
  • manage technology costs

Our “CTO as a Service” provides flexible on-demand, cost-effective, experienced CTOs to oversee technology enablement. Our approach focuses on quick wins, early return on investment and creating trusted relationships with senior executive management without the price tag of a full time CTO. Our approach is business outcome focussed – helping to increase profits and growth. At the same time we aim to provide effective skills transfer to develop in-house capabilities and enable organisations for the future. The ACS “CTO as a Service” also provides access to our Offshore Development Centre and our IT Centre of Expertise and Delivery Academy providing proven approaches to reduce IT implementation time and costs.

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Simon Farrell

Simon
Partner
Strategic Solutions

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Mobility

Customers and employees now demand anytime, anywhere access as a fundamental, basic requirement.

CIOs are facing the challenge to seamlessly integrate mobile solutions to legacy/traditional systems and also to improve efficiency.

ACS can help you to:

  • Develop a mobile presence internally for your employee and externally for your customers
  • Develop a capability for your employees to collaborate, thus improving your productivity
  • Develop an analytics capability to evaluate employee efficiency
  • Develop your brand presence
  • Improve customer satisfaction
  • Reduce operational cost

Our Offerings:

  • Mobile Strategy
  • Mobile Application Development

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Rohit Arora

Rohit Arora
MD India, Global IT Delivery

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Blockchain

ACS is one of the first consultancies in the UK to explore the business process changes that need to be considered when considering Blockchain technologies and principles. We are working with three of the UK’s leading technology providers of Blockchain technology around the adoption and creation of value based outcomes.

In most companies, the adoption of Blockchain will generally involve 80% process change and 20% technology. Combining this with the current fear around security, regulatory impacts, consumer delivery models and all round trust and it becomes clear that Blockchain is a lot wider than simply proving if the technology works.

We have deep expertise in defining operating models, process engineering, technology delivery, change management and big data – all of the key ingredients that are required to provide all round advice and direction for Blockchain.

Our Blockchain Offering:

  • Development of Blockchain Use Case: By taking a very business and in most cases, product-centric view on analysis we are able to develop use cases which incorporate the customer, regulation, technology, data and process triggers.
  • Proof of Concept (POC): Identification of data sources, appropriate metrics and advanced technology components required to deliver a POC that validates the questions being asked. Delivery of POC thereon (on ACS or client infrastructure).
  • Blockchain Proposal: By utiising the knowledge and experience that ACS has of operating models and business integration we then provide a proposal on how blockchain can be best used strategically within the clients organisation.
  • Programme Delivery: End to end programme delivery of business, data and technical architecture that underpins the blockchain capability. Harness the ACS Smart Shore model to reduce programme delivery costs.

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For more information about how we can help you please contact us

Simon Farrell

Simon
Partner
Strategic Solutions

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Artifical Intelligence

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Delivery that counts

 

Our track record for end to end delivery speaks for itself. In our short history, we have delivered some of the most complex business and IT change across some of the worlds largest organisations. Our people are happy and so are our clients. If you would like to know more about a career in ACS please click here.

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